International Journal of Cyber ​​and IT Service Management (IJCITSM) is an international semiannual open-access scientific journal. This journal series provides a forum for Information and Communication Technology (ICT) professionals involved in research and development to share ideas, interact with others, present their latest work, and strengthen collaboration between academics, researchers, and professionals. International Journal of Cyber ​​and IT Service Management (IJCITSM) publishes reviews, mini-reviews, case reports, letters to the editor, and commentaries, thereby providing a platform for announcements and discussions on cutting-edge perspectives in the domain of management information systems. All submitted papers will undergo the strict doble-blind peer-reviewing process. he Journal is dedicated to publishing manuscripts via a rapid, impartial, and rigorous review process. Once accepted, manuscripts are approved free online open-access instantly upon publication, allowing users to read, download, copy, distribute, print, search, or link to the full texts, thus providing access to a broad readership.