At Trans Siberian Express We Care About Your Experience! Our sole focus is ensuring that you have a great Trans-Siberian rail trip and a fantastic customer service experience. It’s a struggle to find an organization that knows more about Russian travel than us. With over 15 years in the business, we know what an undertaking planning and executing a Trans-Siberian railway trip is. We know because we’re passionate about helping tourists, travelers and locals with Russian railway trips. Offering sound advice about the different Trans-Siberian railroad routes and an informed, safe and secure purchasing process, our service is unparalleled. We love giving advice about different Trans-Siberian routes.